It has been 10 days since transaction and the "dashboard" still says "waiting" with no assets. I've since emailed the support email 3 times and spoken to someone in live chat on site trying to address the latency and either send assets or issue a refund, they keep saying they will have the support team reach out to me and haven't.
Upon looking at the ledger the wallet I sent the transaction to (39zVEugfYY6SQjLYWWBHvZRfR2NZDDptWu) only received one transaction from my wallet and forwarded funds to another wallet 18 minutes later (37jdMXYbvg3dKzJ4pGSYiABiXoBy4putZq) This wallet has sent and recieved 15491BTC or $1,533,763,910 USD since August 2024, which is far higher than the website www.wallitiq.io has suggested they've collected for their presale ($2,924,979.30) You can see from the ledger the second mentioned wallet repeatedly transfers out massive amounts of BTC to a series of the same wallets.