BitcoinWhosWho received a couple reports about a Coinbase support phone scam. 1-888-455-1155 is not a real Coinbase support number! It’s a fake that shows up in a lot of web search results.
The scam according to one report.
Users google “coinbase phone support” and get a phone number from google’s search results that leads them to a sophisticated scam in which an operator tells them to send money…
The scam has yielded at least 13.75 BTC so far.
Reported Bitcoin Addresses
13cumVEbnT3SSaYGtFzoQojwkMzT8ZGHud
3J9NPJ2sgUms19xnhL9MB2Ms7ynydzyBgb
There are several search results that appear with this phone number but community.spotify.com is the most convincing. This amazon.com page is the one that was reported to us. Suspicions about the phone number first started in October on 800notes.com and related to Kraken support.
CallerSmart.com has a great Reverse Phone Lookup.
Always report scam addresses to BitcoinWhosWho.com. The more we know, the more we can police and deter future frauds. Just lookup the address and select “Report Scam”.
You may also report to the FBI https://complaint.ic3.gov/default.aspx
All scam reports are accessible by keyword search on our website or from our “Blacklisted Bitcoin Address” API.
The number has been changed 18884670222
Took me for 10.3 ETH
Caught the transaction immediately but unfortunately because of no phone support on any site. Or any way to reverse or stop the transaction.
Yep without a safe guard for people….
What was the ethereum address you sent it to?
I’m sharing my stupidity and trusting with the community. About 2 hours ago I googled ‘coinbase support button not working,’ because I tried to submit a ticket (a small amount of BTC was sent to ‘coinbase.’) After trying to submit this ticket 5 times, I googled for assistance. Sure enough a coinbase number showed up several spots down on google. Like a dummy I called this number and fell for this scam big time. The guy ‘helping’ me seemed real and genuine, there was the sound of a busy office. He asked for my 2FA number which I gave to him. WRONG! Thank God I store 99.9% of my coins either in cold storage or on a Ledger Nano, or he would have cleaned me out. So my screen goes blank and he is moving the cursor around and talking to me, a few minutes later my coinbase screen appears and I see a $2,000 BTC charge. WTF!! And he hangs up. Right in front of my eyes I see ETH and BTC transactions going through, another 2k . I immediately got on the phone with my credit card companies and my bank and cancelled all the accounts tied to coin base, and I’m trying to get all the charges reversed. I need to submit a claim form to my bank tomorrow. I found the real coinbase support number and they put my account on hold as they try to ‘sweep’ it clean. I feel like such a fucking tool. I was felony robbed point blank. It was mostly my fault, trusting this fake customer support, giving out my F2A, but both coinbase and google do share some responsibility. But for coinbases’ web site not working properly I would have not gone looking for a phone number, and, google should do a better job at blocking fake coinbase supports numbers. So I learned a valuable lesson, NEVER give out F2 numbers to anyone. Thanks for letting be rant a bit.
Wow. Same shot happened to me. Lost $13,000 time for a class action lawsuit!!!
I lost $250 BTC from the same fraudulant fake Coinbase support last year in May 2018. They told me to go to Google Play store and download an assist app, which allowed them to look at my phone as we transact…I hit send funds to their wallet address and the rest is history. But I also was upset at Google for allowing a fraudulant number to rank high in the search… especially after being aware of the problem. Coinbase should share the blame for not doing enough to deter the fraudulant activity by doing the same thing that the fraudsters are doing, and that is to boost their legitimate site higher in ranking and warning of fraud sites and numbers. Need compensation somehow.